Collexco is a collector-first marketplace focused on curated Pokémon singles, transparent condition standards, and fair pricing.

Vault Credits are store credit you earn when shopping on Collexco and can be redeemed at checkout like cash.
For full details on earning rates, bonuses, expiration, and usage, visit our Vault Credits page.

All orders ship with tracking and are packed using collector-grade protection to ensure cards arrive exactly as shown and described.

For full packaging standards and high-value order protections, visit our Shipping Policy page

Because we sell collectible items where condition matters, returns are accepted only in specific cases such as shipping damage, incorrect items, or condition mismatches.

For full eligibility details and the return process, visit our Returns & Refunds Policy page

Vault Credits are earned automatically through qualifying purchases and bonuses. The exact amount you’ll earn is shown before checkout.

Full details are available on the Vault Credits page.

When logged into your account, available Vault Credits can be applied at checkout to reduce your order total.

Yes. Vault Credits expire after a set period from the date they are earned. Expiration details are visible in your account.

Full policy details are available on the Vault Credits page.

Each card is individually photographed and listed with clear condition details so you know exactly what you’re buying.

Most singles are one-of-one collectibles. Once a card sells, it may not be restocked unless another copy becomes available.

If you have any questions about an order, Vault Credits, or anything else, reach out through our Contact page.